Lifetime Technical Support No matter the warranty plan chosen, our company strives to help its customers with their technical problems for an unlimited time. Our technical staff is always available for help no matter when you bought the system or what the problem is. Be sure to contact us in case of any problems with our custom computers. By choosing one of our custom computer systems you are ensuring a worry-free computer which will last for ages. 110% of customer satisfaction is our main priority.

Rigorous Testing During this process, every aspect of the system is outlooked. Our dedicated technicians ensure that the machine performs, looks and sounds the way it is supposed to. Our tests represent a long and tedious procedure during which, every single performance subsystem goes through its own "torture test", which puts an unusually high stress onto the component in question in order to ensure that it holds up under the most extreme conditions! The battery of tests takes up to two days to complete, and after it is done we can honestly say that we have done everything in our ability to ensure that this system is stable and ready for whatever you need it to do.

Perfectly Balanced Systems Unlike other custom computer selles, we do not design our systems according to what we want to sell - we design them according to what our customers want to buy! Absolutely all components of our systems are chosen to suit their specific intended usages. No matter the system chosen, you can be sure that it will not have bottlenecks or unused power - this means that none of the componetns will be too fast or too slow for the rest of the configuration.

Support within One Business Day Our customer service department answers emails within 24 hours or the next business day. Our team members are not confined to their cubicles and handle a multitude of different duties related to their specialty. Hence, the best way to reach anyone is through email as all our team members have new email notifiers as a part of their required technical devices. All inquiries are strictly answered within a 24-hour period. In addition to email inquiries, we have full-time support team ready to answer your phone calls.

If the above didn't persuade you...

Stable BIOS Profiles

After stabilizing your system our tech staff always saves the BIOS settings into a profile which will always remain with you. This means that you can remain save if you want to "play" with the BIOS for overclocking or other reasons. Remember that we are always ready to help you with professional advice in case you want to overclock your system yourself.

Free Shipping & No Sales Tax

At BuyDirectPC.com, all of our computer systems are shipped free across US and Canada and you pay NO sales tax on all our computer systems for US and only GST in Canada (except BC).

Reputable

We have been in business for over 4 years and are growing rapidly. We have thousands of previous customers and have an approval rating over 99%. Please take an opportunity to read our testimonials from previous customers.

Fast Service

At BuyDirectPC we try our best to have the turnaround times of all our systems be within a two-week period including ordering, assembling, testing and shipping.

Responsible and Accessible

Our customer service department answers emails within 24 hours or the next business day. Our goal is to answer all customer emails within the same business day.

Latest Computer Technologies

We use the latest computer technologies in absolutely all our systems. No matter what system you obtain, you can be sure that it is the top of the line.