About Us » Customer Testimonials
Customer Testimonials
Here are some comments about us from just a few of our satisfied customers from all over the US and Canada. Please note, we quote all customer testimonials verbatim (exactly as they were sent to us).


Arley M.
Thursday, 08 January 2009 19:09

"I am a Graphic Designer / Multimedia Developer (and a gamer on the side). I needed a new computer that can perform well while multitasking. That’s why in May of this year I purchased my first computer from BuyDirectPC – I absolutely love it! I started dreaming about this machine three years ago, and it’s finally here! Your site is an amazing tool that gave me the exact level of customization that I want – everything technical was explained, nothing too simplified like some of your competitor sites. I love that I could customize it right down to the fans.The machine itself performs wonderfully! It’s fast, robust and it looks incredible. It really impresses everyone who sees it and uses it.

The thing that REALLY makes a loyal customer is the service I received. I would like to highlight this in three ways:

- After I bought my computer (and you had my money) I got a call explaining that your supplier had updated their list and that for what I paid for a video card I could get a better card for the same price now. You didn’t have to do this – it was above and beyond. It shows me that yours isn’t a quest to be just a retailer – I got the sense that you people love computers and making them the best possible.

- Six weeks after setting my computer up a Windows Update degraded my RAID. I received thorough walk through over the phone and email from a tech expert - who even stayed late to help me fix my machine. Again this was above and beyond.

- In the course of setting up my machine I spoke several times with an employee named Ivan. This young man’s demeanor, character, and professionalism made him a pleasure to deal with. He is very caring, understanding and interesting – and not to mention he is a very skilled expert in software and hardware. When trying to decide on some options for my system he had excellent resources to help me compare the products I was interested in. This guy deserves a medal and a raise!

Thank you BuyDirectPC.

 
Bryce E.
Thursday, 08 January 2009 19:09

"The computer arrived this morning, three days ahead of schedule. I got it all fired up with the new 30" monitor and I am pretty much speechless. WOW is about all I can come up with for now.
Thanks for your prompt service, great communication, and excellent value. I am now your loyal customer.
Bryce"

 
Dan R. / Alberta Canada
Thursday, 08 January 2009 19:08

"hi. got my new computer and very happy with it. i wish i picked the cool blue fan light instead of the red one, but besides that i'm in heaven. even with all the extra shipping costs, it was still less money and better hardware i could get from anywhere else. thanks for putting it all together, dan"

 
Alexander D. / California US
Thursday, 08 January 2009 19:07

"The laptop computer did arrive yesterday. There were no problems with the shipping. My son was on the computer last night checking out various features and all seems A.O.K. Thank you for your follow-up and prompt communication on this order."

 
 
Tom C. / Vermont US
Thursday, 08 January 2009 19:07

"Dear BuyDirectPC Staff: I would just like to let you know that I received my PC last week and I am extremely pleased with your company and your products. Your website was the first reason that I chose your company. It has lot of graphics and descriptions that made it really easy for me to choose my PC. After I ordered my PC, your support department set up my PC exactly as I wanted - nice job :-)I am really happy with my new PC and I just wanted to let all of you know that your hard work is appreciated. I will be sure to refer anyone that I know who is shopping for a PC to your company."

 
Doug V. / Ontario Canada
Thursday, 08 January 2009 19:06

"I just wanted to write you and tell you that the computer arrived and is in perfect working order. I know I gave you a tight deadline and you were up to the challenge. "

 
Christopher R. / Texas US
Thursday, 08 January 2009 19:05

"Just wanted to say Thanks for the delivery of a great machine configured just how I wanted it. I enjoyed shopping for my new system on your site. I was able to find every combination of components I wanted - which I was unable to find elsewhere ... And the system was very competitively priced. I'll be recommending your operation to my associates. Thanks for the great & timely service"

 
Kurt C. / APO, Armed Forces Pacific US
Thursday, 08 January 2009 18:58

"My PC arrived in perfect condition and it performs as expected. Thanks."

 
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